Shipping policy

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📦 Shipping Policy

Processing Time

All orders are processed within 72 hours (3 business days).

Orders are processed and shipped Monday through Friday
We do not ship on Saturdays, Sundays, or public holidays
Processing times may be extended during high-volume periods

Shipping Methods & Delivery

We ship using trusted carriers including:

USPS
UPS
FedEx

We currently ship within the United States only.

Shipping Options:

Standard Shipping (Flat Rate)
Expedited Shipping (Available upon request)

Shipping Rates

Flat Rate Shipping: $6.99
FREE Shipping: On all orders over $50

Order Tracking

Tracking information will be provided once your order has shipped.

Shipping Delays

Once your order has been shipped, it is in the hands of the shipping carrier.

We are not responsible for delays caused by USPS, UPS, or FedEx
In the event of delays, we ask for your patience while the carrier completes delivery

Lost or Missing Packages

If your package is lost, we will replace your order
If your package is marked delivered but not received, we will assist in locating it
If the package cannot be recovered, we will issue a replacement

Damaged Packages

If your order arrives damaged:

You must contact us with photo proof of the damage
The item must be returned to us
Once received, we will process a replacement

Incorrect Address / Returned Packages

Customers are responsible for providing the correct shipping address.

We are not liable for orders shipped to incorrect addresses provided by the customer
If a package is returned due to:
- Incorrect address
- Failure to claim the package

👉 The item will be replaced only after it is returned to us